June 11, 1999 - Change in membership fees!
Starting July 1, 1999, there will be an increase in membership fees that will affect all of our members. For more information, see http://members.zdial.com/changes.htm and address any questions via e-mail to renewalcenter@zdial.com
June 4, 1999 - 10 Digit Dialing for 610 & 215!
Starting on June 5, 1999, everyone in the 610 and 215 area codes will be required to dial 10 digits to access ZDial (area code + phone number). You will NOT dial a 1 before the number. To make the necessary changes to your ZDial connection, please visit http://members.zdial.com/10_digit_dialing
January 1, 1999 - Multiple Simultaneous Logons!
We have been noticing an increasing number of Multiple Simultaneous Logons of the same account name. For example, if your "username" is johndoe and our system sees the "username" johndoe logged on more than one time at the same time, that is considered a Multiple Simultaneous Logons or MSL. This applies ONLY when 2 computers dial into our system at the same time using the same account (or username).
If your account is caught logged on (dialed up) multiple times (at the same time), it will become disabled. In order to reactivate your account, there will be a $15 reactivation fee for the first occurrence, and your account will be terminated after the second occurrence and will not be reactivated.
If you are a "pioneer" lifetime member that paid a one time fee, you will loose your lifetime status after the first occurrence, you will be charged $59.95 to reactivate the account and your payment anniversary date will begin from the date you are reactivated.
November 14, 1998 - Search page now working!.
The search portal problem has been corrected. There was some code left out, so when you selected a search engine, you wouldn't go any where. You were NOT loosing your mind!
November 5, 1998 - Problems sending or receiving e-mail.
If you are experiencing problems sending or receiving e-mail, and you are receiving an error message that includes a "no socket error", you can try editing your registry (at your own risk). Please click here for detailed instructions.
For all other e-mail help, click here
August 15, 1998 - A Great Big Thanks!
To all of our members that keep referring new clients to us, we Thank You! As promised, you will receive $5 for everyone who mentions your name when they sign up with us! If you wish to have your "referral fee" donated to a charity, we will be posting a list of eligible charities and how to have your fee donated.
Please remember, we are still a small and growing company. If you still have not received your referral check, please be patient - we receive hundreds of referrals every week, and we are processing them as quickly as we can.
Also, please note: we can not give a referral check if your name is not mentioned during the initial signup of a new member. Once a new account is activated, we will not process the referral until after the 30 day "money back guarantee".
August 14, 1998 - Billing reminder!
Please be aware that, when you receive your credit card statement, ZDial charges appear as "SymLink Information Systems" This is our parent company, therefore it is who does our billing. If you have any questions concerning this, please call Customer Service at 1-888-329-3425, or send e-mail to members@zdial.com .